Return & Exchange Policy

Welcome to the RESSA Return Runway!

Strut with confidence knowing that at RESSA, we've got your back when it comes to returns and exchanges. Our policy is all about making sure you feel fabulous in every purchase. Let's dive into the details!

Fashion Freedom: Our Guarantee

Not feeling the love for your new RESSA find? No worries! We offer hassle-free returns and exchanges because your satisfaction is our priority. Your fashion happiness is our guarantee!

Style Flexibility: Our Promise

We get it – sometimes you change your mind. That's why we offer a flexible window for returns and exchanges. Simply send your item back to us within [number] days of receiving your order, and we'll take care of the rest. Easy-peasy, right?

Return Ready: Your Step-by-Step Guide

Ready to make a return or exchange? Here's your style playbook:

Step 1: Reach out to our customer support team and let them know you're ready to return or exchange your item.

Step 2: Pack up your item in its original packaging, making sure it's in its original condition with all tags attached.

Step 3: Send your return or exchange package back to us with brand tag and original packing. 

Return Policy Remix

Here's the lowdown on our return policy:

We understand that you may have worries with our product and wish to request a return. Be confident that Ressa has a flexible return policy in place to address any issues that may arise throughout your purchasing experience. Eligible products may be returned within 7 days after receiving your package. Please keep in mind that we only accept returns or exchanges once. If you claim to have gotten an incorrect product from our end, you must supply an opening video as proof. Our dedicated team will handle the reverse pickup process, which normally takes 3-5 working days. Once the return is picked up, we conduct a rigorous quality check, which typically takes up to 10 days from the pickup date. Once the item has passed the quality inspection, we will issue a refund to your nominated bank account or another method, as stated. Please allow 48 to 96 hours for the reimbursement to show up in your bank account. If you wish to start a return or exchange, please email us at sharad.applelifestyle@gmail.com. Select pin codes can benefit from reverse pickup services for return requests. Availability is set by the reverse pickup service provided by our shipping partner in your area. Please contact us at sharad.applelifestyle@gmail.com with any questions or return requests.

Exchange Extravaganza

Ready to swap out your style for something new? Our exchange process is as easy as 1-2-3:

Step 1: Reach out to our style-savvy customer support team to initiate your exchange.

Step 2: Choose your new favorite item from our fabulous collection.

Step 3: We'll ship your new item to you faster than you can say "fashion upgrade"!

Your Fashion Fairy Godmothers

Need a little extra magic? Our customer support team is here to sprinkle some style stardust on your return or exchange process. From sizing advice to product recommendations, we're here to make sure you find your fashion happy place!

Let's Stay Connected

Have questions or need assistance with your return or exchange? Reach out to us anytime at our official mail - sharad.applelifestyle@gmail.com. We're here to make your fashion dreams come true, one return or exchange at a time!